If a pipe burst on the 12th floor of your building at 2 a.m. tonight, would your team know where every water shutoff is, who can approve emergency work, and which restoration company to call? For most properties, the honest answer is “sort of.” That’s what an Emergency Response Plan (ERP) fixes.
What an ERP Is
An Emergency Response Plan is a short, practical document, built during a walkthrough of your property, that a restoration company keeps on file. It covers shutoff locations, building access, key contacts, approval authority, priority areas, and insurance details. When something goes wrong, the response team doesn’t have to figure out your building from scratch.
Why It Matters in South Florida
- Speed: every minute water runs in a multi-story building, it spreads to more units and floors.
- Hurricane season: after a major storm, restoration companies are overwhelmed. Properties with a plan on file are typically served first.
- Mold risk: in our humidity, wet materials can start growing mold within 24 to 48 hours.
- Board and owner confidence: a plan shows you’ve prepared, which matters to residents, tenants, and insurers.
What to Include
- Water, electrical, gas, and fire sprinkler shutoffs, with photos
- 24/7 contacts and who can approve emergency work
- Access, security, elevators, and parking for crews and equipment
- Priority areas: server rooms, records, critical equipment, high-value spaces
- Insurance carrier and policy contacts
Get One Free
FL Cleanup builds Emergency Response Plans for condo associations, property managers, hotels, offices, churches, schools, and facilities across Miami-Dade, Broward, and Palm Beach at no cost. Request your free plan or call 877-224-2532. See all commercial services.
